At Sky Joy Travels, we understand that plans may change. Our cancellation policy is designed to be clear, fair, and transparent, ensuring you know exactly what to expect if you need to cancel your travel plans.
Cancellation policies vary based on the airline, ticket type, and time of cancellation. It’s important to review the fare rules at the time of booking to understand the specific terms attached to your ticket.
You can cancel your booking by contacting our customer support team or through your Sky Joy Travels account under the “My Bookings” section. Make sure to have your booking reference number ready for quick assistance.
Refund eligibility is determined by the airline’s policy. If your ticket is refundable, the applicable amount will be processed within 7–14 business days. For non-refundable tickets, only applicable taxes may be refunded.
If you fail to cancel your booking prior to the flight’s departure and do not show up, the ticket may be marked as a “no-show,” making it non-refundable.
For round-trip or multi-city itineraries, partial cancellations may be available depending on airline rules. Contact our support team to explore available options.
If you need assistance, please reach out to our support team via our Contact Page or call our 24/7 helpline listed in the footer. We’re here to help you with the best possible solution.
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