Sky Joy Travels Holidays – Privacy Policy

At Red Umbrella Holidays, your privacy is our topmost priority. We want to ensure that you understand how we collect, use, and share your information. This Privacy Policy explains our practices when you visit our website or use our services via desktop, mobile, or contact centers.

By accessing or using our website and services, you agree to this Privacy Policy and our Terms & Conditions.

Personal Information

Information We Collect

• Name, postal address, phone number, and email
• Credit/debit card details
• Passport number and travel preferences (e.g., dietary or health needs)
• Social media account information

If you provide personal details of others, you must have their consent and authorization to share their data with us.

How We Collect Information

• Via bookings or newsletter subscriptions through our website
• Offline via call centers or customer support
• Via social media platforms such as Facebook, Instagram, and others

How We Use Your Information

• To complete your bookings and communicate with you
• To respond to your inquiries and send promotional offers
• To send administrative and legal updates
• To improve our services and personalize your experience
• To prevent fraud and enhance security
• To comply with US laws and requests from authorities

Who We Share It With

• Service providers (hosting, analytics, payment gateways, etc.)
• Our subsidiaries, partners, and affiliated travel suppliers
• Airlines, hotels, and insurance partners
• Review sites and third-party integrations with your consent

Other Information We Collect

We also collect anonymous data that does not identify you directly, such as:

• Browser and device information
• Geographic location and IP address
• Cookies, pixel tags, and analytics data

Cookies help us understand your behavior and tailor content. Pixel tags help us evaluate campaign effectiveness. You can disable location and cookies via your device/browser settings.

Third-Party Services

We are not responsible for third-party websites linked to ours, including social media buttons (e.g., Facebook, Google). Please review their privacy policies separately.

Third-Party Advertisers

We may work with third-party advertisers who use cookies to deliver relevant ads based on your usage. Learn more about opting out here:
Network Advertising Initiative  | AboutAds.info

Security

We implement organizational and technical measures to protect your data. However, no system is 100% secure. If you suspect any data breach, contact us immediately at info@https://skyjoytravels.online or call +1-(888) 370-1612 .

Your Choices & Access

You may opt out of promotional emails by contacting us. However, you will continue to receive essential communications related to your bookings.

Retention Period

We retain your Personal Information as long as required for our services or as per legal obligations. In some cases, this may include extended periods for regulatory compliance.

For any privacy-related concerns, please contact us at info@https://skyjoytravels.online or call +1-(888) 370-1612 .